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Customer reviews of T J Cars

At T J Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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T J Cars

T J Cars
5
4.1

Based on 14 customer reviews

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  • 5

    Disgusting customer service. AVOID.

    By Hannah P on 20 February 2018 | Purchase not verified

    Disgraceful. Upon first buying the car, the man from tj cars was polite and made the transaction super easy. But then a few days later the car started showing massive leaks into the footwells and the drivers window would not work. Contacted the same man to get this sorted and on two occasions when he asked me to turn up - he was not there and the mechanic supposed to be dealing with this had no idea of the issues! I asked my partner to call and sort another time because I had already missed time off work due to this and the man from tj cars proceeded to say my partner had been rude and that he refused to deal with him anymore and then promptly hung up on him. I then called TJ cars from work and he said that the mechanic was refusing to deal with me because I had been threatening and rude. Honestly. I am not a rude person. In summary, I eventually got a refund but DO NOT SHOP HERE. *Cannot include the names but there is only one man who works here

    Reply from T J Cars on 15/07/18

    When you bought the car originally you didn’t have any money and had to ask a family member to pay for it and asked me for a discount on the car of which I agreed to.I also agreed to accept a cheque from them and let you take the car that day.you brought the car back to the garage next door for a problem and was so rude to them that they banned you as a customer and told me they didn’t want to deal with you.As a result I decided to give you a full refund by bank transfer the same day so you could buy a car immediately somewhere else.you returned the car having done 600 miles,filthy dirty and never returned the paperwork for the vehicle.


  • 5

    Kind, Geniune And Good Offer On Part Exchange

    By Yuksel Y on 10 February 2018 | Purchase not verified

    Mr Jeff is a genuine car trader. Good communication, so kind and good host. Had best experience on buying a car so far. I was looking for a BMW X6 for 2 months , viewed more then 6 before him and he had the most beautiful one and offered me best price to my car on part exchange. His car was better then described , also appreciated his gift never expected to get that with the car. Will check his gallery first to buy my next car. Thank you.


  • 5

    Really impressed

    By Bob W on 01 April 2017 | Purchase not verified

    I purchased a VW Sharan from TJ Cars recently and must say how impressed we were with the honesty and fairness Jeff showed us.He went above and beyond in the preparation of the vehicle we left the premises in our car full of confidence and will definately recommend TJ CARS to our friends!Thanks Jeff and team!


  • 5

    Apalling

    By Greg W on 05 February 2017 | Purchase not verified

    Had a problem with the clutch on a car I bought from here after initially agreeing to fix the problem the owner messed me around with excuse's for several month's then conveniently changed his mind and said it was not his problem. Dishonest, rude service is what you can expect from here, stay away.


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T J Cars

Telephone:
01823 279787 07943 136383

Opening times

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 17:00
Friday 09:00 - 16:00
Saturday 08:00 - 12:00
Sunday Appointment Only

T J Cars

Address:
Unit 3 FIDEOAK MILL, FIDEOAK,
BISHOPS HULL,
TAUNTON,
SOMERSET,
TA4 1AF